Answers to your small business bookkeeping questions
Frequently Asked Questions
What industries do you specialize in?
We specialize in providing bookkeeping and financial services to retail, food & beverage, and online service-based small businesses. With extensive experience in these industries, we understand the unique challenges you face, from managing inventory to handling sales tax. Our expertise allows us to offer solutions that are specifically designed to help your business thrive.
How does virtual bookkeeping work?
Virtual bookkeeping allows us to manage your financial records remotely using secure, cloud-based tools like QuickBooks. We handle everything from data entry to financial reporting, while you focus on running your business. Communication is seamless through our client portal, email, phone, or video calls, and we ensure that your financial data is always secure and accessible whenever you need it.
Why should I choose a virtual bookkeeping service?
Virtual bookkeeping offers flexibility, cost savings, and access to specialized expertise without the need for an in-house team. You benefit from professional bookkeeping services tailored to your business’s needs, without the overhead costs associated with full-time staff. Plus, you can access your financial data from anywhere, at any time, giving you peace of mind and control over your finances.
How do you ensure the security and confidentiality of my financial information?
We take the security and confidentiality of your financial information very seriously. We use encryption, secure client portals, and follow strict confidentiality agreements to protect your data. Additionally, we adhere to best practices in data security and regularly update our systems to safeguard against any potential threats.
How much do your services cost?
We charge a value-based monthly rate that reflects the volume of transactions and specific details of your business. Our minimum monthly fee for basic bookkeeping services is $285. This approach ensures that you receive tailored support that matches the complexity and needs of your business.
I'm behind on my bookkeeping. Can you help?
Absolutely! We have cleanup and catchup packages that can get you back on track. Depending on how far behind you are, we can create a plan to get you caught up and put systems in place for moving forward.
Can you help with tax preparation and filing?
While we do not handle tax filing, we do provide support in preparing your financial records for tax purposes. We work closely with tax professionals to ensure that your records are accurate and complete, making the tax preparation process smoother for everybody involved. If you are not currently working with a CPA, EA, or other certified tax professional, we are happy to refer one to you.
Do you offer QuickBooks training?
As an Advanced QuickBooks ProAdvisor, I offer personalized training to help you or your team master QuickBooks. Whether you’re new to the software or looking to improve your skills, I provide training sessions tailored to your experience level, ensuring you can confidently manage your finances.
How do I get started with your services?
To get started, contact us to schedule a discovery call where we’ll learn about your business, goals, and challenges. If needed, we may suggest a diagnostic review of your bookkeeping system before providing a quote. Once we’ve got a plan, we’ll guide you through a seamless setup and start working together to elevate your business.
Can you help me switch from my current bookkeeper or accounting system?
Absolutely! We understand that transitioning from one bookkeeper or accounting system to another can be daunting. We’ll work with you to ensure a smooth transition, whether it involves migrating data, setting up new software, or refining your current processes. Our goal is to make the switch as seamless as possible, minimizing disruption to your business.
How do you communicate with clients?
We believe in clear and consistent communication. We’re available via email, phone, or video calls, and we also use a secure client portal for sharing documents and asking transaction related questions. We're happy to tailor our communication methods to your preferences, ensuring that you always feel informed and supported.
Can you help me understand my financial reports?
Yes, we’re here to help you not only manage your finances but also understand them. We’ll walk you through your financial reports, explaining key metrics and trends, so you can make informed decisions for your business. Our goal is to empower you with the knowledge you need to take control of your financial future.
What are some common deductible expenses for my business?
Common deductible expenses for retail and e-commerce businesses include inventory costs, shipping and packaging, marketing and advertising, software subscriptions, and home office expenses if applicable. Keeping personal and business finances separate is crucial to maximizing your deductions and ensuring compliance with tax laws. We’ll help you identify and track these expenses to optimize your tax situation.
What sets your business apart from other bookkeeping firms?
What sets us apart is our deep specialization in retail and e-commerce businesses and our commitment to personalized service. We tailor our solutions to meet the unique needs of your industry, ensuring that you receive expert support and clear communication. Our focus is on providing excellent client support and actionable insights to help your business thrive. We’re dedicated to reducing your financial stress and empowering you with the knowledge you need to make informed decisions.
What should I expect during our discovery call?
During our discovery call, our focus is on understanding your business, financial goals, and any challenges you’re facing. This session is designed to allow us to hear your pain points and provide immediate value without any sales pressure. We won’t provide a service quote during this meeting. Instead, we’ll discuss how our services can address your needs and recommend the next steps, which may include a diagnostic review of your current bookkeeping system to better assess your situation.